Existing customers can use the Help Ticket System in their www.sclerahosting.com control panel to submit trouble tickets.
Tickets are responded to based on priority, and the average response time is usually less than an hour on all support inquiries.
Please reference the Service Level or Customer Agreement and contact the Technical Support staff at the number included in your contract.
Please use the Contact tab for resources and departments if you would like additional information regarding support policies.
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